Professional Services

Helping you deliver the full outcomes your customers need with additional
design and implementation expertise.

Work with you to create the value your customers need

Full range of consultancy and technical resources

High quality, fast and reliable project delivery

Investments in business IT are made to deliver specific outcomes. While those outcomes may be simply defined, maintaining the full range of skills and resources needed to deploy the IT infrastructure and services that best delivers them rarely if ever is.

5i’s professional services team help you deliver the outcomes your customers need through high quality, reliable IT solutions. Our consultants, architects and project managers have the depth of experience and knowledge across technologies required to understand requirements and deliver the IT infrastructure and services that meet them.

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Responsive to business needs

Easy to engage with

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Deliver projects to beat business case

Our experts take the opportunity to understand your customers’ businesses. The outcomes they need are interpreted into practical IT solutions, which are implemented by skilled professionals leveraging our extensive portfolio of technologies and services.

5i project managers plan, budget, oversee and document all aspects of a project’s implementation. They are responsible for delivering projects that beat their business case and which will be handed over to delighted customers able to provide reliable, ongoing service.

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Technical features

  • Effective and timely risk management
  • Manage and instigate change control processes
  • Industry leading quality standards, such as PRINCE2
  • Manage and report against business case
  • Full project governance throughout implementation
  • Ensure project delivered within contracted parameters

Our customers combine our Professional Services with

the following 5i services

> Remote monitoring

Monitoring your IT infrastructure 24/7 to maximise service availability.

> Systems management

Expert technical resource to provide comprehensive system management and rapid issue resolution

> Field services

A nationwide team of directly employed, highly skilled engineers providing on-site resolutions to complex technical challenges.

5i helps partners broaden their proposition, generate additional revenue and increase customer loyalty through a wide range of IT managed services.

Call to speak to one of our experts today on 0118 988 5558 or sign up now.

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